Full-service gas stations have a reputation of being a little grungy. For some frequent travelers and commuters, it’s just part of the charm. However, many gas stations succeed at keeping a classic look while offering a clean store, well-maintained machinery, good security, and appealing lighting and layout. Here’s some tips for making these quick stop shops an always dependable place to stop.
Clean Gas Pumps
Clean the nozzles, pumps, and handles. Many people drive through a gas station every day, and they can leave everything from sweat to saliva and gum on the pump and nozzles. Keep everyone healthy and happy by cleaning it off and offering nearby trash cans for tissues and sticks of gum.
Working Gas Pumps
Another important tip for the gas pumps is to make sure they’re in working order. Check for dents and cracks. Put up signs when a pump is inoperable to save customers the inconvenience of trying to work broken pumps. Look for gas station pump repair california to fix inoperable or damaged pumps as soon as possible.
The POS System
The point-of-sale (POS) system is as important to the customer satisfaction as convenient gas pumps. POS systems add in taxes automatically and can be programmed to account for sales and deductibles. They can also keep track of loyalty points for frequent customers. All of this results in quicker and more convenient service.
Clean the bathrooms. For a gas station sitting on the side of a major highway, the bathrooms are a common stop. In major cities, they may be used less. Either way, it’s important to keep bathroom clean and well-stocked for however many customers visit. It’s an amenity and customers rank places, even gas stations, based on the cleanliness of their restrooms.
In this case, one of the biggest responsibilities in a gas station is saved for last. The gas pumps, bathrooms, and front counter can all go underappreciated if the store isn’t appealing. That means the store is clean, the aisles are well-stocked, snacks and roadside products are easy to find, and the drink station is organized.
The dependability of gas station stops and snacks is a comfort for drivers. Making that stop quick, clean, and inviting is a success for customers and businesses.